Customer product reviews

Amazon encourages patrons to review the merchandise they like and dislike to assist customers to create knowing choices regarding the merchandise they purchase.

For answers to common questions on client product reviews, see Answers to questions on product review.

To ensure that reviews stay useful, sellers should suit our Community tips. As an example, you can’t supply compensation for a review, and you can’t review your own merchandise or your competitors’ merchandise. You’ll raise patrons to write down a review, however, you can’t fire positive reviews or raise a reviewer to alter or take away their review. If you suspect a review doesn’t suit our Community tips, click on the Report Abuse link next to the review.

As sellers and makers, you’re not allowed to review your own merchandise, nor are you allowed to negatively review a competitor’s product.

Inappropriate product reviews

The following are samples of prohibited activities. This can be not associate panoptic list.

  • A marketer posts a review of their own product or their competitor’s product either in their own name or as an associate unbiased vendee.
  • A marketer offers a 3rd party a money reward, discount, or alternative compensation in exchange for a review on their product or their competitor’s product. This includes services that sell client reviews associated websites or social media teams with implicit or express agreements or expectations that an incentive is conditional customers exploit a review.
  • A marketer offers to produce a refund or compensation when the client writes a review (including compensation via a non-Amazon payment method).
  • A marketer uses a third-party service that provides free or discounted merchandise tied to a review (for example, a review club that needs customers to register their Amazon public profile in order that sellers might monitor their reviews).
  • A loved one or worker of the vendor posts a review of the seller’s product or a competitor’s product.
  • A marketer offers a refund or alternative compensation to a reviewer in exchange for dynamic or removing their review.
  • A marketer solely asks for reviews from patrons WHO had positive expertise and tries to divert patrons WHO had negative expertise to a special feedback mechanism. This includes cases wherever the client proactively reaches resolute the vendor to precise satisfaction with their merchandise.
  • A marketer creates a variation relationship between merchandise that doesn’t seem to be truly associated with one another so as to spice up a product’s star rating.
  • A marketer inserts a call for participation for a positive Amazon review or associate incentive in exchange for a review into product packaging.
  • A marketer manipulates the ‘Helpful’, ‘Not Helpful’, or ‘Report Abuse’ options on any review on his or his competitor’s merchandise.

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